Our busy salon's now require a Full-Time Receptionist to join our team.
We are a fast paced salon that requires someone who can keep up with our clients demands and how quickly the salon moves -
Tuesday - 8.30am - 6.15pm
Wednesday - 8.30am - 6.15pm
Thursday 8.30am - 7.45pm
Friday 8.30am - 6.15pm
Saturday 8am - 4.45pm
Starting times are between 8am & 9am depending what shift you are on.
Finishing times are between 5pm & 6.15pm depending what shift you are on.
Thursday's are a late night where you will finish at 7.45pm, please note you will also start later this day at 10.30am.
Rota's are provided usually 1/2 weeks in advance so you will know what shifts you are on and which salon you are working in for that week.
Must be able to cover shifts when needed in our Gloucester, Cirencester or Cheltenham salon.
Starting salary is shown above, this will increase after experience is gained
Overtime may become available.
The first 3 months of your training will commence with a senior receptionist
Main duties are -
* Administration and banking
* Sending and dealing with emails
* Excellent phone manner for dealing with bookings and queries
* Working mostly with a computer based software including word and excel
dealing with clients and their needs such as taking bills and booking appointments
keeping reception area clean and stocked up including all product shelves
* Opening and closing of the salons (key holder)
* Working closely with all stylists to ensure all columns run smoothly
* Ensuring all clients have an enjoyable experience from the minute they arrive to when they leave
* Confident in dealing with any issues that may arise and be able to deal with any complaints kindly and promptly
* Follow all policies and procedures put in place by management to ensure our reception area runs smoothly at all times
* Meeting and greeting all clients with a friendly smile and persona
* Our front of house must be immaculate at all times including hair and makeup
* Report to your Front of house manager regularly and keep the, up to date at all times
I must stress this is a high pressured role which requires multi tasking, high levels of concentration, long periods of time standing and working closely with a team.
Candidates who are successful to the next stage of interviewing will be required to attend a trial afternoon, this is purely so you have a better understanding of what this role entails.
Job Types: Full-time, Permanent
Salary: £11.00 per hour
Benefits:
- Employee discount
- Store discount
Flexible Language Requirement:
- English not required
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Weekend availability
Experience:
- reception: 2 years (required)
Work Location: In person
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